I order samples 14 days ago and have still not received my order. Will write another review once they have arrived.
Hi Pauline, thank you for your purchase! You placed your order on December 9th and we shipped it out that same day.As per the tracking update on the USPS website, your order left New York on December 12th and is currently in Istanbul, instead of France. It looks like it was scanned to the wrong destination by USPS. To avoid further delays, we will ship out a new order for you today. Once shipped, a confirmation e-mail with your tracking information will be sent to you. If you have any further questions, please do not hesitate to contact us directly.-Alanna Davies, Customer Support
2016-12-19 17:30:48 UTC
Perfect amount of sample hair
This company sends the perfect amount of hair to use in order to determine a match for your hair. Initially, I was concerned that only a few strands of hair per type selected would be sent, but this was not the case. I found a match for me, and ordered my clip ins the next day.
Hi MonieHen, we are happy to hear that you loved our samples and were able to find the perfect texture match for you! It is our pride and joy hearing that you love our hair! Thank you so much for your purchase and positive feedback!-Alanna Davies, Customer Support
2016-11-23 21:05:04 UTC
CLAUDIA FRANCOIS said:
Kinky Curly Afro Coily
I received my sample quite quickly considering I am overseas and loved the sample. I washed it first to get an afro texture and it does look more coily, to match my hair more. I will be ordering a full head very soon, as I want it to enhance may hair as I want to now go natural after growing out my relaxer. It great to get clip in's that are for afro hair as these are hard to find and to get a sample is a brilliant help.
Hi Claudia! We are so happy to hear that you love our hair samples; customer satisfaction is key for us! We look forward to receiving an order from you.Thank you for your feedback-Alanna Davies, Customer Support
2016-10-30 04:11:51 UTC
Yes! Love them!
Excellent way of finding what blends best with my hair before buying the real deal
2016-10-28 17:04:05 UTC
Cierra Cook said:
Perfect way to see which hair blends with yours
2016-10-19 10:20:07 UTC
Barbara Clorey said:
One star. Hair is too processed to blend I have not put a relaxer in my hair in nearly 20 years. Was hoping Afro kinky curl would be close but it wasn't.
Thank you or your purchase. I'm sorry your samples didn't work out for you.
Our textures are steam processed to the texture and unwashed, so to see the true texture, you have to wash the sample.
This is why we offer them - so you can do all the things you need to do to test them out.
If you have questions about your samples, please email us at firstname.lastname@example.org and we'll be more than happy to answer them! :)