Shipping & Processing

We proudly ship worldwide

Standard processing time is between 2-4 business days, Monday through Friday 10am to 4pm Eastern Standard Time. We do not process on the weekends or holidays. Processing times are NOT included in the delivery time. Please plan accordingly.

Although we try to get your hair to you as fast as humanly possible, please don’t order hair less than 72 hours before you need it! It's always best to give yourself at least a 3 week cushion before you need it to avoid any unforeseen circumstances that may delay delivery.

We are not responsible for any postal delays or customs delays. Customs or duty fees associated with your purchase are not associated with KinkyCurlyYaki.

We ship from warehouses located in Toronto, Canada and Niagara Falls, NY.

COUNTRY INCLUDES SHIPPING METHOD CUSTOMS/DUTY
United States

Signature Required

Tracking

Insurance

USPS Free/Standard Shipping - 3-5 days delivery // 2-4 days business days processing

DHL Express & Overnight (only available on in stock items) // 1-2 days business days processing
N/A
Canada Signature Required

Tracking

Insurance
Canada Post: Free/Expedited Shipping: 3-5  days delivery //  2-4 days business days processing N/A
Europe Signature Required on DHL

Tracking

Insurance


USPS First Class Int'l Mail: 5-10 days  delivery //  2-4 days business days processing

USPS: Priority Mail: 5-7  days delivery // 2-4 days business days processing

DHL Worldwide (only available on in stock items) 4 business days delivery  // 1-2 days business days processing

Charged by your country
Australia Signature Required on DHL

Tracking

Insurance
USPS: First Class Int'l Mail: 5-10 days  delivery //  2-4 days business days processing

USPS: Priority Mail: 5-7  days delivery // 2-4 days business days processing

DHL Worldwide (only available on in stock items) 4 business days delivery  // 1-2 days business days processing
Charged by your country
Africa & Caribbean Signature Required on DHL

Tracking

DHL Worldwide (only available on in stock items) 4 business days delivery  // 1-2 days business days processing Charged by your country
Middle East Signature Required on DHL

Tracking
DHL Worldwide (only available on in stock items) 4 business days delivery  // 1-2 days business days processing Charged by your country
Asia Signature Required on DHL

Tracking
USPS: Priority Mail: 5-7  days delivery // 2-4 days business days processing

DHL Worldwide (only available on in stock items) 4 business days delivery  // 1-2 days business days processing
Charged by your country

 A Partial List of Things We’re Not Responsible For:

• Once the Post Office accepts the shipment, it’s out of our hands. We are not responsible for late deliveries, customs delays, lost or stolen items, etc. 

• Special notes about mail delivery will not be seen on the shipping label or your package. If you have special instructions, please contact your post office or mail person directly. We are not responsible for mis-deliveries. 

• International customers: we are not responsible for customs charges nor will we issue refunds due to customs charges. These government fees are NOT paid to KinkyCurlyYaki and are the sole responsibility of the receiver.

To calculate duty/customs, please use Duty Calculator for hair extensions. 

If you decide that you do not want to pay the customs and/or duty due and your package is returned to us, you will be subject to a 10% restocking fee plus the cost of shipping will be deducted from your store credit. 


Here’s everything you need to know about our Exchange Policy:

We take your happiness and satisfaction seriously.

If you are not happy with a recent purchase, we will do our best to put a smile back on your face

Click here for a Detailed Explanation of our Exchange Policy. 

Maybe you got cold feet, maybe it’s not the right color, maybe you were thinking of another texture. We get it, stuff happens. That’s why we highly encourage you to order a sample if it’s your first time trying a texture. That way, you’ll know exactly what to expect when you receive your order.

And yes, we sometimes make mistakes, too. If we’ve sent you the wrong hair length or texture, we’ll exchange it at our cost.

Please note:
• Processing & shipping times may be extended during sales & holidays. 
• We reserve the right to change pricing without notice.
• Discounts cannot be applied or changed after you've made your purchase.
• Multiple discounts cannot be applied to orders.
• Orders cannot be cancelled 24hrs after being placed.